All tariffs will be paid by us i.e. every shipment is sent in DDP (Delivered Duty Paid) mode, in addition to free shipping for all orders. All orders include tracking and insurance.
Orders are shipped via FedEx or UPS. (Shipping inside the USA is completed by USPS). If preferred, we can accommodate other courier services depending on their availability at our location.
Standard order processing time is 3–5 business days. Customised orders may take up to 2 weeks maximum, depending on communications with and approval by the client. However, we strive for the fastest possible processing time.
Transit time is typically 4–5 business days. Please expect an overall shipping-to-delivery time of 7-10 business days maximum.
All parcels are insured to the full invoice value, and tracking details are shared with you promptly upon dispatch.
We do NOT ship to PO Box addresses. A complete mailing address along with a valid contact number is required.
We are not responsible for delays caused by customs, weather conditions, or other factors beyond our control. Any specific shipping instructions must be communicated in advance.
